[Resolved]  Bajaj Auto — new dominar 400 abs sheer disappointment

Address:

560100

Hi team,

I purchased a dominar 400 abs matte black from amba bajaj, electronic city (Konappana agrahara), bangalore-560100 and got the delivery on 15th of december around 11a. M. I rode the motorcycle to office which is around 50 kms to and from and parked the bike in my home around 11:30 night on first day. On 16th, around 4:30 evening, i started the bike again. The bike refused to start. All the lights were on. It would not just start when self-start is pressed. New bike and on the very second day, it would not start at all. After some struggle with the telephone numbers, i finally managed to call the showroom people and asked to come and check. They said, they cannot come today and will come next day around 10:00. Today, the sales guy from showroom and a repair man showed up around 11: am. They checked the bike and could not figure out what is wrong. They left and said the bike has to be taken to service center and check there for issues. Finally they decided to call me tomorrow and take the bike to service center before 11 am. Even i thought that it would be a minor issue and visit from the show room would resolve all the issues. However, the visit from the showroom did not help much which makes me think the issue is more complex.

I have a bike, which is just a day old, it does not start and the problem is unknown. I wonder, if anyone would be comfortable in this situation. I am not very confident about the product i received. I do not want a bike which has bad parts or ill fitted machines after spending close to 2 lakhs. I am not very happy with the situation and very disappointed by the new motorcycle.

I was not provided any helmet as well and when asked for it, he (Above mentioned showroom sales manager) says company does not provide. However, as per the rto rule, one helmet has to be given to customer on new bike purchase

I would request you to look into this matter with utmost care as this might bring the company’s reputation down.

Below in the invoice number for your reference.

Invoice number - vsi[protected]

Invoice date[protected]

Booking number-vso[protected]

Regards,

Anil

Contact number: [protected]