Bajaj Auto — plusar 220f bore replacement | |||
I, Arvind Somaiah purchased a pulsar 220f 2018 model from star bajaj Mysore. After 5, 700 Kms, I had my bore kit replaced by them under warranty due to consumption of engine oil which had damaged the bore kit and the valves. The service was so pathetic that they just changed the bore kit and didn't replace the valves.( I'll be explaining how I found out ). They charged me 1, 500rs for the same.( Saying that few parts are chargeable ) which includes a huge charge of 800rs for valve lapping ( which is for sure that they haven't done ). After 2000 Kms again I noticed the oil consumption and went there and complained them for which they said it's not consuming any oil bla bla when it was so evident with the oil quantity when drained as well as the oily spark plugs. They just cleaned the oil plugs and air filter, convinced me it's not consuming oil and sent me back. I even fought at the office, which was of no use. Later I lost all the confidence in them and decided to get it checked with a very well know mechanic in Bangalore and mysuru. Both confirmed that the engine oil is being consumed. With heavy heart I decided to get the problem resolved by the Bangalore mechanic and asked them to proceed with the repair. When they opened the engine, it was so evident that the valve work wasn't done as the head region was completed covered with a thick layer of carbon deposition, and also the bore kit was damaged due to less engine oil level because of oil burning. I have to pay 7000+ for the work now and also at the cost of warranty. Bajaj dealership network is so bad. The service is not taken care well at all. I want bajaj to rectify the issue, get in touch with me as I am providing my number [protected]. I want justice and the losses that I have incurred has to be taken care of. As of today the vehicle has done only 10000 odd Kms while having 2 times bore change. Never will go for bajaj again. I am spreading this word in Social media and my knows contacts as well. Was this information helpful? | |||
Bajaj Auto customer support has been notified about the posted complaint. | |||
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