[Resolved]  Bajaj Auto — poor pick up (clutch plates compliant from 1st service)

Address:

Hyderabad, Andhra Pradesh, 500010

This is kartheek karri from andhra pradesh purchased dominar 400 abs on 3rd july 2017 (Reg no: ap05 ed 3332, chasis no: md2a67ky7hca14922, engine no: jfycha13832)

1. On[protected]kms) my bikes first service (Gajuwaka visakhapatnam varun bajaj) there were minor issues with the bike vibrations, clutch engage, tank seat loose etc. Got rectified in the first service.
2. On[protected] kms) (Gajuwaka visakhapatnam varun bajaj) after first service i got some issues with the bike and given to showroom for rectification of the same as fuel tank vibration, horn not working, rear wheel sound, ignition lock loose. After giving the bike to dignosis they had done the service and gave back to me.
3. On[protected] kms) (Gajuwaka visakhapatnam varun bajaj) second service free service gave my bike for second service with low pick up compliant after the technician diagnosis he said everything is fine and done the service and gave back to me.
4. On[protected] kms) (Siripuram visakhapatnam varun bajaj) i had driven 7462 kms and gave my bike to service in another branch with poor pick up compliant and the service head took a call and checked the clutch plates. After diagnosis he said the clutch plates got damaged so will replace in warranty and replaced the clutch plates.
5. On[protected] kms) (Kompally hyderbad s&s bajaj) third service after riding of 2000 kms approx i got the pick up lag compliant again and gave my bike for third free service after diagonsis the technician said that it was due to clutch cable and he has replaced the clutch cable on paid basis. After that also the bike pick is not there.
6. On[protected] kms) (Kompally hyderbad s&s bajaj) gave my bike for poor pick up compliant & engine noise now after asking the technician to check the clutch plates he has opened and diagnosis the clutch plates after diagnosis he said the clutch plates got damaged.

This is the same compliant which is keeping on repeating (Clutch plates are damaged for every 6000 kms. After taking with the showroom person he denied and said we cant change the clutch plated in warranty. This is the compliant which is repeating from the 1st service i said. And daily i will be travelling on highway for 25kms one side.

Even in 4th, 5th & 6th gear without giving any acceleration my bike is going in minimum speed of 30 to 40 kms with low rpm.

While turing the handle the load is getting carried on the clutch level (This compliant is reported from the 1st service they said it will be there like that they said).

Being a premium bike customer we are very much unsatisfied with the support from the bajaj team for rectification of the compliant.

Request to kindly look into this matter and do the needful for the same.
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Regards
Karri kartheek
[protected]