[Resolved]  Bajaj Auto — poor servicing

Dear Sir, I handed over my Bajaj Pulsor 150 cc bike vide Job No. 3503 invoice No. 849 dated[protected] for an amount of 2060/- for periodical servicing and changing of chain, indicator etc. to Sree Lakshmi Bajaj Automobiles, Racha konda Tower, Alwal, Secunderabad-10, Ph.[protected] . I found the following discrepancies / wrongs when I received back after servicing from the Dealer : 1. Complete petrol, i.e. 4.5 litre removed from fuel taqnk and returned back in empty condition of fuel tank ( I have shown the petrol level in fuel tank / petrol level indicator to the dealer before servicing. 2. Engine oil refilled with out the specified quantity. 3. Disc brake was not adjusted. 4. Tail lamp / brake lamp connections were loose contact. 5. Poor cleaning ( I asked for good cleaning but he refused) 6. Finally the dealer misbehaved with customer when I shown the incomplete works. In view of the above how ever I took the bike to near by local mechanic for fitness for use. In view of the above I request an early/ needful action against the dealer, as it is the 2' nd time mistake by the dealer with in one year. Thank you, With warm regards.. M.Ashok kumar, Ph.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information