[Resolved] Bajaj Auto — pulsar 150 twin disk | |||
Ashok kumar singh s/o mr. Ram singh had purchased a bajaj pulsar 150 dts-i twin disc on 08.05.2018 from your authorised dealer megha bajaj, faizabad road, lucknow. At the time of purchase i noticed that meter case of my bike was broken, shocker leakage and self start problem and i had complaint the same to salesman mr. Sanjay prajapati for same but he said the part is not available right now and will be replaced later and he has mentioned the same on paper and signed the same. But he didn't replaced any part and as a result there was a severe short circuit in my bike and wiring of my bike was burnt. I took the bike to megha and told the incident to mr. Sanjay prajapti but he refused to change any part and denied that its not his fault and sent us to work manager mr. Sandeep singh. We told the whole incident to mr sandeep but he said it can't be done here and told us to go to any other showroom. Then we met to general manager mr k d pathak and again told him the incident. He than called other authorised centers and said that the problem will be resolved by anita bajaj or pr bajaj. But they also didn't listened to the cause and said to take insurance claim. As told earlier its my new bike and the damage was due to authorised dealer, so kindly get the bike repaired at the earliest from showroom side and not from insurance side. The registration no. Of my bike is up32jv2387. I request you to kindly take immediate action and resolve my problem. Regards, Ashok kumar singh [protected] Was this information helpful? | |||
Sep 13, 2018 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 Bajaj Auto Customer Care's response Hi Ashok, We regret the inconvenience caused. We have noted your complaint number and shared the same with the concerned team. They shall connect with you and resolve the same at the earliest. Regards, Team Pulsar | |||
2 Comments | |||
Comments
49%
Complaints
4834
Pending
0
Resolved
2341
View all 4834 Bajaj Auto reviews & complaints
View all Bajaj Auto contact information
Bike details:
MH 12 PJ 5791
Ns 200
Owners name: Shivam Todkar
We would like to investigate the issue. You can either call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [email protected]
Regards,
Team Pulsar