[Resolved]  Bajaj Auto — pulsar 150 twin disk

Address:Lucknow, Uttar Pradesh, 226001

Ashok kumar singh s/o mr. Ram singh had purchased a bajaj pulsar 150 dts-i twin disc on 08.05.2018 from your authorised dealer megha bajaj, faizabad road, lucknow.

At the time of purchase i noticed that meter case of my bike was broken, shocker leakage and self start problem and i had complaint the same to salesman mr. Sanjay prajapati for same but he said the part is not available right now and will be replaced later and he has mentioned the same on paper and signed the same.

But he didn't replaced any part and as a result there was a severe short circuit in my bike and wiring of my bike was burnt. I took the bike to megha and told the incident to mr. Sanjay prajapti but he refused to change any part and denied that its not his fault and sent us to work manager mr. Sandeep singh. We told the whole incident to mr sandeep but he said it can't be done here and told us to go to any other showroom. Then we met to general manager mr k d pathak and again told him the incident. He than called other authorised centers and said that the problem will be resolved by anita bajaj or pr bajaj. But they also didn't listened to the cause and said to take insurance claim.

As told earlier its my new bike and the damage was due to authorised dealer, so kindly get the bike repaired at the earliest from showroom side and not from insurance side.

The registration no. Of my bike is up32jv2387. I request you to kindly take immediate action and resolve my problem.

Regards,
Ashok kumar singh
[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Aug 11, 2018
Updated by Ashok Kumar8090
I am contacting from the time of purchase but have not got any solution. I have received complaint no. from customer care ISR397472 but have not got solution from there

Verified Support
Aug 13, 2018
Bajaj Auto Customer Care's response
Hi Ashok,

We regret the inconvenience caused. We have noted your complaint number and shared the same with the concerned team. They shall connect with you and resolve the same at the earliest.

Regards,
Team Pulsar
Aug 13, 2018
Updated by Ashok Kumar8090
I have contacted the bajaj customer care many times and they also give the same reply that you'll get a call from concerned team within 24 hours. I am getting same reply from many days but I have not received any call from any concerned team of Bajaj. So, I request you to kindly resolve the same at the earliest.

Regards,
Ashok Kumar Singh
[protected]
Aug 17, 2018
Updated by Ashok Kumar8090
I have not received any call from Bajaj till now.
Aug 20, 2018
Updated by Ashok Kumar8090
I have nit received any call or response from Bajaj till now.
Aug 20, 2018
Updated by Ashok Kumar8090
I have not received any call or response from Bajaj till now.
Aug 27, 2018
Updated by Ashok Kumar8090
Its been long time but I have not received any response from Bajaj.
Oct 13, 2018
Updated by Ashok Kumar8090
I have nit received any call or response from Bajaj till now
Complaint comments 

Comments

I own a ns200 bs 4 version . My bike gives no power punch between 7k-8k rpm after that bike gets good power. I noted this problem to service center they said there is no such issue even though I ride my bike regularly I know problems faced by me of ns200
Bike details:
MH 12 PJ 5791
Ns 200
Owners name: Shivam Todkar
Bajaj Auto Customer Care's response, Aug 17, 2018
Verified Support
Hi Shivam,

We would like to investigate the issue. You can either call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [email protected]

Regards,
Team Pulsar
Bajaj auto payment nahi ho hi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information