[Resolved]  Bajaj Auto — received a defective engine motorcycle from bajaj

Address:A.T. Road Chabua C ward near petrol pump, Tinsukia, Assam, 786125

I purchased bajaj dominor abs from an authorized dealer on 20-3-18

My dominar d-400 abs engine had engine oil leakage 5 times from 3 different spots.
1 inside the middle portion of the engine, some bolt was broken and the leakage was happening from the middle part of the lower engine.
2 the leakage started near the magnet.
3 again the leakage was near the magnet.
4 this time it was nearby gear leaver.
5 last but not the least it's again nearby magnet.

It seems like bajaj trained technician is unable to restore the engine. The leakage started from 11, 500 km onward and still leaking whereas bajaj promise warranty of 30, 000 km for dominor d-400 abs i hadn't completed even half of the given warranty period and my motorcycle engine start leaking. I feel my motorcycle engine is a defective piece as because (Refer to no 1 issue) how come a bolt gets broken inside the engine without any outer force if it is so then this is a shameful act by bajaj auto. Bajaj has such a great platform like r&d

I feel like cheated as because nor bajaj or its service center is taking my case seriously even though i am maintaining my motorcycle timely.

Just wanted to know what was my fault i almost spend 1, 80, 000 of my hard earned money for bajaj top model vehicle was this my fault. I am tired of visiting the service center
Fyi i had been visiting the same dealer cum service-center from the beginning auto wheeler's laipuli tinsukia. My motorcycle registration no is as-23-t-6252.

Thanks & regards

Aamir subba
[protected]
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Mar 31, 2019
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
Bajaj Auto Customer Care's response
Hi Aamir,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5
Also, you can mail your concern at [protected]@bajajauto.co.in

Regards,
Team Dominar
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