[Resolved] Bajaj Auto — regarding bike service | |||||
Dear sir My self veeresh My vehicle no: ka17 er 7748 Sir i have given my bike for paid service in ambha bajaj show room - electronic city, bangalore for engine oil change and other service, during my regular uses i have found the oil leakage from the engine top side (Crank case side) i told to rectify it, but after service i took the bike delivery on same day. They are assured that we changed the engine oil with new engine oil pulse engine coolent oil and rectified the leakage in the engine top side and done thec other service. But two time my bike uses in the same week again there was a engine oil leakage and my bike was stopped working in mid of my journey. I went local garage for repair. During that time i have observed that they have not change the any engine oil (It's totally old oil left) and they not rectified oil leakage from engine side. Simply they have clean the bike and delivered to me by charging the service bill amount of rs.3200. I call to show room regarding the issue. They not responding properly they ignored the problem telling that we not responsible for anything once bike is out from our show room. They are cheating the customer in the name service. Without doing the service. I request you people to resolve the issue and take necessary action on this issue. I enclosed bill for your reference. Regards Veeresh kumar. Was this information helpful? | |||||
Oct 20, 2018 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 Bajaj Auto Customer Care's response Hi Veeresh, We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in Regards, Team Bajaj Auto | |||||
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