[Resolved]  Bajaj Auto — regularly paid emi to the agent in cash inspite of that ecs bounce charges deducted from bank account

Address:

Burdwan,sehara bazar, 712601

Respected sir/madam, i have taken a loan from bajaj auto finance connection number is l2wdku05021226, emi per month is 2130, name-swagata laha, vehicle class-m-cycle, avenger street 150. I scheduly paid my emi before the date of 3 on every each mnth by mobiqwik aap. But the finance company agent name-mrinal of sehara bazar, burdwan branch a agent was received paymemt from me in cash. At the showroom where i bought the said bike. Inspite of that my bank ecs charge was deducted in every mnth from my said bank account. I request my agent to stop the bounce charges and also request my bank to stop payment from bajaj auto finance as i regularly paid money to the finance agent in cash. Forgerily deducted 5400 rupees by the name of cheque bounce charges on 15 th march 2019 from my account number [protected], bank name idbi bank. After that i have email to ur customer service, but i didn't receive any response. I have contacted with my finacer bt he avoid the matter twicely. This forgery happened with me again and again. I also contacted with consumer forum, and lodge a complaint. And my complain number is 17439561. I want my money back 5400 in my above said account number. Therefore i request u pls do the needful i shall be obliged