[Resolved]  Bajaj Auto — servicing at bajaj authorised service centre

Address:

Khordha, Odisha, 735001

Respected Concerned,

This is to bring into your notice regarding the very fraud and improper servicing which i got from an bajaj authorised service centre at Bhubaneshwar City.

Myself personally is a government officer from Ranchi (Jharkhand) and had got transferred to Bhubaneshwar city 2 months back. I have also brought my Bike (Bajaj Discover 125 st) for my personal usage sometimes.
On enquiring i got to knew that there is a bajaj service centre named "Bharat Bajaj" at nayapalli area near my office at bhubaneshwar so previous month only in july i sent my bike there for servicing along my office staff, but when i received it back there is no change in the vechile problems seeming the just wash it and returned it without any work. the did not even provide me a bill for that service and after that a new problem persists of rear wheel alloy rim getting heated up on applying rear brakes so a day before yesterday on 13th august i personally took the vechile for servicing at the same service centre, i told them my various complaints in details, make them note it, but after 2 complete days today evening when i went to took the vechile it was again the same, seeming this time too they just washed the vechile and returned it to me, the scenario get much more worse when on the way returning from showroom my bike"s rear whelel got so heated that the tube got burst in the way on the road, which is quite hilarious, inconviniencing and disheartning from such a big reliable and reputed brand like bajaj along its authorised service centre.

when i called them there itself they casually asked me to bring the vechile again on 16th august at 4, o clock evening claiming that they dont have any fault and will just see what happening, which is relly harasshing and way bad experience from me.
as i completely know they just have done the fraud i.e without changing the rear brake pads they charge it on my bill paper only but not actually on the vechile, as when i get there to took the vechile the bike is completely wet as its just got washed out and when asking them what work they had done to the vechile fist they got stunned for some minutes and then asking here there mechancs told me that yes its done, even no lubrication even is done in any part of the vechile which when i asked them then they did at last.

This is completely unacceptable and serious concern, this type of practices if was going on in such service centre which public rely due to your authorization is tolally unbearable to the society.

I indeed want you look after the issues going on with such service station and too demand a complete justification with my vechile service as i am gonna send it to the service staion again on 16th of august at 4:00 pm along with my staff .

I hope it will be dealed with proper care and hand to hand actuall servicing of my said bike is done by them genuinely without any fraud.

I am enclosing my current bill along with this mail for your reference.

Revert me back with the assurance regarding asap.

Regards,
Rishav Raj

Contact: [protected]