[Resolved] Bajaj Auto — servicing complaints

balaji619

Address:

600045

I have serviced my bike 2 days ago. The service center was not proper with the service. They gave me the bike without cleaning the chain in the engine side. I noticed and asked them to clean. Then too there were servaral black greace with the chain which they denied to clean as there were several parts to be removed. Within 2 days im facing the chain vibration issue while moving the bike without even engine starting.
Im really worried about the service with bajaj. We are bringing the bike to service centers only because they are good and geniune in servicing but in return im getting the service to be unsatisfied.

I really look forward to sort out this issue.

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Mar 11, 2020

Complaint marked as Resolved

Verified Support

Feb 07, 2020

Bajaj Auto Customer Care's response Dear Sir,

We regret the inconvenience caused. We value our customers' trust in us and do not encourage any negligence towards them. Kindly call our customer care number [protected] for assistance or register your concern online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

Regards,
Bajaj Auto