Bajaj Auto — Staff lost my bike's parts and service manager misbehaved very poorly.

Address:	208011
Website:	www.bajajauto.com/customer_care.asp

Dear Bajaj,
Yesterday i took my bajaj pulsar 135 to Bajaj service center for service early in the morning and staff told me to sir you go home and collect your bike in the evening, i did so but in the evening The Manager Mr. Ankit Yadav called me and told me vikas please don't come today as the Mechanic(Mr.Maqshood alam) has gone somewhere for his personal work and we can't give your bike today and you come tomorrow till 12 in the noon then I said OK (anxiously).

And when i went today somewhere around 1 pm the work still hasn't finish yet.there were so many pending work there and surprisingly i was telling him that you haven't done this and then I noticed there is part missing near accelerator I.e. some sort of Holder in the end of accelerator . I bring that noticed to the manager and mechanic.but they refused that and they keep saying that sir you have missed that. then i asked him Have you tick mark the thing when i brought the bike yesterday? then they said no, then i said this is your fault as you did't inspect my bike when i bought it here.

and suddenly all staff keep pressurizing me to accept that that was my fault .still i tried to show the manager that the missing part is fresh as there was no dirt in it and suddenly manger started using absurd behavior and abusing language. And he also said "jo karna hai karr lo, nahi sahi karenga tumhara kaam, chahe FIR karr lo main ni darta hu kissi se, mai maleek hu yaha ka, jaha complain karna hai karr lo" I and all the customers were stunned and shocked.

Kindly Bajaj take action on this that was embarrassing for me and I assure you 101% that the missing part was not my fault because I can bear that loss as it was hardly expensive i guess. but i can tell you it was not expected from a renowned brand like bajaj.

Thanks,
vikas gupta

Service center Address : RNG Motors(Ram Narain Garg & sons ), Naubast - Hamirpur Road, juhi, kanpur
Dealers mob no.: [protected]
Service Manager Name(Who Misbehaved): Ankit Yadav
Mechanic Name (Who Misbehaved): Maqshood Alam