[Resolved]  Bajaj Auto — tail light / brake light faulty

Address:713205
Website:www.bajajauto.com

Complaint number - isr-238243

Hello, my name is indrajit mondal, i purchased my pulsar 180 on 29th of january 2017.
Recently it came to my notice that the tail light or the brake light has some manufacturing defects because it got some internal cracks,
(Kindly note that i follow all the traffic rules i didnt ever did any triple carry on my bike pulsar 180).
When i visited the service branch the service manager after inspection said to me that its got crack by doing triple i also assured him that all the cracks are from inside
(Because its a plastic i[censored] touch the plastic u will feel the crack if it is done from the outside but in my case its cracked from inside)
The service manager completely ignore that thing.
So after that i complaint on bajaj website for that issue and the service manager called me up that it cant be replaced.

As it is a manufacturing defects and according to it i should definitely get the warranty on it.

Owner name - surojit and indrajit mondal
Date of purchase - 29th january 2017,
Odometer reading -7100 km
Model - pulsar 180 bs4 nuclear blue
Dealer name - banerjee bajaj
Dealer address - banerjee auto corporation, bhinringi, durgapur, dist-burdwan, state - west bengal
Service manager name - c k misra
Issue - tail light/brake light fault
+3 photos
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Dec 1, 2017
Complaint marked as Resolved 
The company has taken no step in resolving this issue
Bajaj Auto customer support has been notified about the posted complaint.
Nov 12, 2017
Updated by indrajit98
tail lamp there is internal crack present., and after showing it to manager he was making up a cause instead of help
Verified Support
Nov 13, 2017
Bajaj Auto Customer Care's response
Hi Indrajit,

We regret the inconvenience caused. Please share your complaint number, we will look into your concern and get in touch with you.

Regards,
Team Pulsar
Nov 13, 2017
Updated by indrajit98
COMPLAINT NUMBER IS - ISR-238243
Verified Support
Nov 14, 2017
Bajaj Auto Customer Care's response
Hi Indrajit,

Thank you for sharing your complaint number. Please be assured, we will look into your concern and get in touch with you.

Regards,
Team Pulsar
Nov 14, 2017
Updated by indrajit98
Thanks plz go through the images that i have provided .
Nov 17, 2017
Updated by indrajit98
i didnt get any call from bajaj till today .
Nov 17, 2017
Updated by indrajit98
another one

Nov 18, 2017
Updated by indrajit98
no reply from bajaj auto
Nov 23, 2017
Updated by indrajit98
no reply from bajaj
Nov 23, 2017
Updated by indrajit98
no updates
Nov 26, 2017
Updated by indrajit98
No updates from Bajaj Auto Limited
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