[Resolved] Bajaj Auto — two wheeler vehicle

venkatvedu

from Bengaluru, Karnataka

Address:	583123
Website:	Bajaj auto services

Sir,
With reference to above subject my two wheeler vehicle no ka-34, ef-4984.
Pulsar 150cc, buyer name - venkatesha n
Purchased in karnataka, ballari sai bajaj show room.
From one year i'm suffering below points, and when i visit for service they unable to solve the issue.
1. Engine sound due to time belt gone/failed
2. Continuos chain sound due to chain pocket fail/problem
3. Clucth wire broke
4. Backkside wheel tyre continuous air leak (Before days already complaint raised via toll free no one solved the problem)
I hope you understood my problems and will rectify as soon as possible,
I[censored] have any doubts above issues pls check my previous services in service centre also refer the job card sheet and attached service dates.

Note - ballari sai bajaj service centre manager not taking my complaint also they need to improve.
I felt very bad about bajaj care and i may be not suggest any other.

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Jul 3, 2018

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

May 20, 2018

Updated by venkatvedu When I visit previous services raise the complaint they ignored

Verified Support

May 21, 2018

Bajaj Auto Customer Care's response Hi Venkatesha,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar

May 23, 2018

Updated by venkatvedu Against this complaint no still no one contacted me ISR-347862.
This is very communication to bajaj team,
Customers are suffering lot.
In hope you understood the situation.

May 25, 2018

Updated by venkatvedu Reminder#2,
ISR- 347862 still no one contacted and I called to customer service team they are not solved
Pls consider this One
mitigate it soon

Verified Support

May 31, 2018

Bajaj Auto Customer Care's response Hi Venkatesha,

Thank you for helping us with your complaint number. We will get this checked and get back to you.

Regards,
Team Pulsar

Jun 01, 2018

Updated by venkatvedu Reminder#2,

ISR- 347862 still kept pending and I called to customer service team they are not solved
Pls consider this One
mitigate it soon

Jun 01, 2018

Updated by venkatvedu Reminder#3,

ISR- 347862 still kept pending and i have called to customer service team they are not solved
Pls consider this One
mitigate it soon

Jun 09, 2018

Updated by venkatvedu Reminder#4
Sir, These are all my complaint no's still no one contact me ISR-357196 & ISR-360172.

Please verify and give me staisfacton about bajaj,
One back i had given complaint by voice call (throgh-[protected])about rear tyre continuos air leak then no one rectify the issue when it is in warrenty.
now they arguing with me about warrenty, this is poor communication of bajaj team.
i hope u will solve as soon as possible.

Thanks & Regards,

Venkatesh Nayak
Mob : [protected]
[protected]