[Resolved]  Bajaj Auto — unprofessional servicing

Address:

Hyderabad, Andhra Pradesh, 500089

Hi,
Recently i gave my bike for servicing in varun bajaj kondapur, hyderabad. I had clearly shown them the location and the problem. Major were frame bolt was broken cause of which stand came down and it was touching ground most of the time & then oil leakage from front shock. And he took the note as procedure. And he told these are major services and will take around 2 days (From thursday morning to sat evening) for which i did not ask them to do it in hurry and i agreed for the time they told. Before this i waited for 2 days (From tuesdat to thursday) as somebody from that office told that they are in training till wednesday and i did not want to give it to abhinandan bajaj (Tolichowki) again cause of bad experience last time.
But this time i got the worst experience as the issue they dint even check and when i took my bike after payment the frame was still moving, bolts were not there which pissed me off after waiting for 2 days. After lot of arguement i had to leave bike again for 2 days and had to travel for 2 more days by cabs which is actually costly.
I am really annoyed with the services i got last 2 times and things are getting worst. I am not sure its the problem with bajaj services that you dont follow the feedback or complaints or its the problem with hyderabad bajaj centres.
Whatever the case is, i am sending this mail hoping for proper action to be taken as i got too much trouble this time.
I have attached the images for feedback form which i changed after finding the blunder they made.
And other 2 images are of the new bolt which they installed which is much smaller in size than the actual bolt which will break much earlier than the original bolt. Cause this bike has very less clearance and it keep on hitting speed breakers or potholes.
I complained to bajaj also many times but no actions been taken so far.
Hope for positive action.
Regards
Amit singh thakur
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