[Resolved] Bajaj Auto — using local mechanics & local service centers

Sathishk1987

from Bengaluru, Karnataka

Address:

560016

Hi, i had given my bike (Pulsar 150cc) for service in a authorized bajaj service center. Without my knowledge they have taken my bike to a local mechanic shop (Multi brands) to service which is not acceptable.. Moreover they had committed only 2 days for service but it's been 4 days now till my bike is not serviced and i have not got my bike back..

How can we trust you guys next time. Instead of going to company service center, we can prefer local mechanics itself. At least they will not cheat like bajaj employees.

I had taken photographs of the employees and service center. If necessary i will register a proper complaint with bajaj and consumer service.

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Oct 29, 2018

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2018

Bajaj Auto Customer Care's response Hi Sathishk,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar

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Comments

sarvesh143

from Mumbai, Maharashtra

I am sarvesh rasal. I buy bajaj pulsar 150cc. My chassis no. *MD2A11CY1HRD07660* is My fuel tank is leckage and disc brake is work properly

Nathuram Kasar

from Palghar, Maharashtra

My Mr.Nathuram Kasar i was purchased Platina comfertech 09 October 2017 but still RTO Passing pending for your information and necessary action please.
already i was send mail to costumer service 5th july 2018 but not getting reply.

Kanwal1581

from Chandigarh, Chandigarh

Hi,

I have filed two complaints, both the complaints regarding the overcharging. I haven't received any call and has been closed. Even i have send the email but there is no response from your side. Now i will send the legal notice to the company.