[Resolved] Bajaj Auto — vehicle delivery

deific

from Chennai, Tamil Nadu

Address:

641301

I booked a rs 200 on april 16th 2018. I had to take a loan on it for 1, 10, 000rs and the manager informed me i would get the bike in 3 days after full payment which was made on april 26th. I didn't get my bike nor my money back yet. I cancelled the booking like two weeks ago so they would already return the money back.. They returned the original initial payment but not the loan amount of 1, 10, 000rs. I'm at a loss as the loan giver has already taken this month's due of nearly 5000 from my bank account.. I'm super frustrated with this as i have followed up with them multiple times. Any help in this would be much appreciated.

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Jul 18, 2018

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Bajaj Auto Customer Care's response Dear Sir,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar

Jun 08, 2018

Updated by deific Actually I have done all that.. No response nor call from BAJAJ till now..

Jun 08, 2018

Updated by deific I have provided the details of the showroom causing this problem and my number and everything via e-mail. I never got any response till now.

Jun 08, 2018

Updated by deific Here is the communication registration no. ISR-358471

Verified Support

Jun 11, 2018

Bajaj Auto Customer Care's response Dear Sir,

Thank you for helping us with your complaint number. We will get this checked and get back to you.

Regards,
Team Pulsar