[Resolved]  Bajaj Auto — vehicle is in warranty but dealer denied warranty repair

Address:400060

Hi team,

I have bajaj dominar 400 abs model
Bike no. - mh02 ev 0056
Purchase date - 2nd jan 2018
Dealer name - bajaj autoden mahim, mumbai
I have already raised complaint on 31st may 18;but till no response from your side. Daily once i called to customer care.. They say within 24hrs concern team will contact me.. But i have not received single call.. My complaint no. Isr-353833

I would like to bring to your attention this important matter, when i got the bike i saw a small exposed wire, m when i informed the showroom person he fixed it by tape and said nothing to worries. Then after my first servicing i still saw the wire identified it yet the service guy fixed it with tape... No proper service or solution from any of them.

Now the entire wiring has faulted n burned, my bike not working and now both service and showroom people have stepped away, n say wiring is not in warranty n u have to pay 11000, kindly help me as the bike is brand new, kindly get in touch.

Service center name - autoden bajaj service center ; mahim, mumbai

Kindly request you please take necessary action against.

Rohit kademani
Contact no.[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 13, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
Bajaj Auto Customer Care's response
Hi Rohit,

We regret the inconvenience caused. Please allow us to look into this. We have noted your complaint number and shared the same with the concerned team. They shall look into this and connect with you at the earliest.

Regards,
Team Dominar
Jun 05, 2018
Updated by RK@3112
How much time it's takes
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information