[Resolved] Bajaj Auto — vst bajaj services | |||
Recently i have given my pulsar 150 dtsi bike to vst bajaj rajajinagar for fork & cone set related issues & they have confirmed due to fork oil getting sound & they have replaced fork oil & con set as well. After replacing within 30 km my bike handle got stuck & again i went same service centre & complained about that. But they are said there is miss match while fixing con set & they replaced con set again. Unfortunately after again i am facing same issue & they told there is bend in fork & they are asked me to come again for service centre, i went & they have done the same & within 60 km again i am facing same issue & middle of somewhere handle got stuck & i have struggled a lot. But again they asked me to come & this time they changed the technician in service centre for rectifying & he replaced t stem, spring some material (They charged rs 3500/- i have bill for everything) after this again problem is repeated & now they are saying chassis need to replace & not responding properly if i log the call also. (Call reference number isr-389226) they have wrong handled my bike & it leads major issue now. This is not the way to handle a genuine customer & felt very bad impression on them. More over i come to know vst bajaj is shutting down in another few days/month & there is no experienced technician. Please respond me immediately & resolve my issue as soon as possible, planned to put this issue in consumer care forum. Was this information helpful? | |||
Sep 3, 2018 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Jul 31, 2018 Bajaj Auto Customer Care's response Dear Sir, We regret the inconvenience caused. We have noted your complaint number and shared the same with the concerned team. They shall look into this and connect with you at the earliest. Regards, Team Pulsar | |||
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