[Resolved]  Bajaj Auto — worst product and service from bajaj (dominar 400 abs)

Address:

Mumbai City, Maharashtra, 400068

Hello guys my name is gurunath i sadly own a dominar 400 abs. I am writing this to inform you guys about my very, very, very×100 bad experience with bajaj. Trust me guys i was very much exited to buy this bike at first i took a test ride and everything it just felt awesome. I finally made the mistake, i purchased it ignoring the fact that its from bajaj. Its been 3.5 months i own it and trust me this was the worst purchase that i have ever made, in my tenurity of 3.5 months i have paid 6 visits to the service centre with 3 issues that is really frustating as the service centre is like 15 kms from my house. Ill start with all the issues i got. First issue was my bike started overheating to a whole different level it started cooking my legs i went to the bajaj showroom they said its normal its a 400cc engine it will heat. But i was not ready to digest it i went to a local mechanic he informed me that the coolent was whole empty. I went to the service centre again they said they need to investigate i kept my bike over there for 3 days and i was told that there is no issue in the bike its normal they refilled the coolent and suggested me to buy a green ice coolet from shop and keep it with me so that if this happens again i can refel it by myself. My friend has a dominar as well he has never faced this issue. Leave it the second issue was i was riding on a highway and suddenly my bike turned off and the engine malfunction light started glowing. I was shocked as i was on a speed on 60kmph. I tried starting the bike but unfortunately it was not happening due to some reason after few trys i managed to start it. I took it to the service centre they connected a machine to it and some how managed to turn the engine malfunction light off and asked me to take the bike back. Which didn't solve any issue. The very next day when i was riding my bike at a speed of 80 kmph again the same incident occurred but this time when i saw the meter i notices that with the engine malfunction indicator along with the side stand indicator was glowing even though the side stand was closed. I again started heading towards the bajaj service centre this time i informed them about the issued they simply erased the side stand memory by connection the same machine again and informed that it will work fine now it was some sort or malfunction in the indicator well guys guess what i faced the same issue again. But this time i started shouting in the service centre so this is the time when finally they came to the conclusion that my side stand indicator was problematic they kept the bike for 3 days in bajaj service centre to replace that part and they finally did. That issue is solved. Third incident happened with me when i was returning back from bandardara. On my way to kasara ghat when i was riding at a speed around 80-100 kmph i started noticing a very annoying sound from my rear tire i stoped the bike there and checked out on my rear tire but i couldn't track the issue. I was in middle of no where. Waiting there for any help was not idle. I some how managed to ride the bike but the sound kept on increasing. I started feeling like something is stuck inside my back tire then finally all of a sudden the rear wheel locked on a speed of around 60 and i was about to fall but somehow the wheel got released again. I was scared like anything. I started towing the bike to the nearby mechanic as i was horrified to ride it. Somehow i managed to take the bike to the mechanic and guys what happened next shocked the hell out of me. I will also attach the images so that you can also see the evidence. One allen key got unscrewed by itself half the way. Which then rubbed into the brake cage and created that sound. It then unscrewed more and more and finally locked the tire and broke apart which released the tire again. He also noticed that all the allen keys which connect the disk to the tire where loose and about to come out he fixed them some how. This was a life threatening incedent guys. Trust me ill never forget this day in my life as it was a express highway where vehicles usually run at a speed of more the 100kmph imagine if the tire would not have been released. As usual i again went to the service center same thing again i was asked to wait for 3-4 days which eventually turned out to be 5 days and yesterday i got a call stating that my bike is ready. I am no more interested to take the bike from the showroom my first step after taking it will be to sell it some how and buy a new one. As i will end up paying visit to the service centre every week. This is my experience with dominar calling other brands "hatthi" doest make you a hero. Trust me i saw that add after buying this bike and i totally disliked it. As being a motorcycle brand you should have respect for other brands as well. Both are different segment motorcycles but i assure atleast they dont make defected products.