[Resolved]  Bajaj Capital — Forge documents has been approved

Address:Bangalore, Karnataka, 560062

One day I handed my original my pan card and a voter id to my a known friend for the personal loan purpose. He submit to one of his friend who take cares of loans. On the next day he took that pan card to a near by consumer show room to buy the LED television for him using his identity in my pan card (photo fixing) and a fake address proof which is not my residence address originating my documents and also had a fake bank account on my name and also a fake phone numbers in the application which needed for the approval. (which i came to know lately). He showed to the bajaj executive to get the approval and bajaj guy processed the forge documents to the Bajaj Capital office and got the approval this all happened without my knowledge. I think the person have bribed the Bajaj guy so he did the job in favor of him. After a couple of month passed of this incident I went and inquire for a loan for myself to buy two wheeler that time only came across that i have already running a loan on my name and he claimed i am a defaulter for it. I was shocked hearing that so i fetch the details of that loan and i moved to showroom from which the person took the loan. The bajaj guy compared my original documents with the fake one and claimed it was me and fake one identity resembles me. Hearing that crap i shouted on him i told the guy to show the CC footage of that purchase but there he failed saying showroom was getting renovating that time so the footages not available and told me to come next day. so i went next day and I saw few people sitting on the chairs waiting for me I went inside the showroom and I met the Manager of Bajaj Capital there. He showed me forge documents and the purchased bill seeing that i was pissed off. I also made some investigation by myself and to proved that it was not me but the manager not agreed for it and started harassing me to repay the loan saying the pan numbers belongs to you and need to settle the dues. I want to tell one more important thing that very recently I closed my personal loan from bajaj finserv. My question is when they already having my profile why dint they match the forge documents with the original one before giving the approval for this negligence or a mistake made me to repay the loan. So i want to sue all the involvers behind this incident hence, I request to a immediate action on the culprits and provide me the justices. I am innocent and this incident happend a couple of year ago now also I use to get calls from the bajaj and there advocates to repay the loan.
I am not involved please believe me and i have proofs to prove it was not me.
please help me...
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Feb 25, 2017
Complaint marked as Resolved 
Bajaj Capital customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Bajaj Capital Customer Care's response
Dear Mr.Harsh,

Greetings from Bajaj Capital!

With regard to above post, It seems you wish to write to the other Bajaj Group.

We are Bajaj Capital, a completely separate entity and not dealing with personal loans.

Thanks & Regards
Client Care Team
Call : [protected] (for MTNL/BSNL subscribers)
[protected]subscribers of other operators)
[protected]
E-mail: [protected]@bajajcapital.com
Visit : www.bajajcapital.com
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