Bajaj Electricals — complaint regarding service

Address:

Hyderabad, Andhra Pradesh, 500050

My name is mallikarjuna rao p, i have purchased bajaj 1500-watt immersion heater with 16a plug type on 02/10/2019, through amazon seller name is cloudtail india storefront with fssai license no : [protected].
For your information it's been not an 1 month purchasing the immersion heater and it's not working now i spoke with so many people from bajaj but i didn't received proper answers from them. i would really appreciate if you could look into the issue and do the needful.