[Resolved] Bajaj Electricals — Dry iron majesty dx 6

Ranajoy Mondal

from Mumbai, Maharashtra

Address:

711106

With my lot of grievances at last I am writing this complain mail. As i have purchsed a Bajaj Majestry DX6 Iron on[protected] from Flipkart. The same has got delivered on time. Post that I have been able to use the Iron for 2 days. After that it was out of order. I have complained about the same at thw toll free no-[protected]. Where the executive kept on promising me that the technician will visit my house & will repair it. Also gave me complain number of 10723602, but no one turned up. Again I called up & complained about the same, where the c.care executive told me that the technician couldn't trace my house, where my contact number was given. So I asked to take a complain again & mention my number so that if they can't trace my house they can call me..and I have been provided with a complain number 10991095 again...But I'm sorry to say, nobody turned up again... and I am left with miscommitments & false promises.
Request you to please help me in getting the problem sorted out.

Regards
Ranajoy Mondal
[protected]

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Jan 20, 2017

Complaint marked as Resolved

Bajaj Electricals customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Bajaj Electricals Customer Care's response Hi Ranajoy Mondal, thank you for sharing your details. We have forwarded your concern to the service team and they shall get in touch with you shortly.