[Resolved] Bajaj Electricals — Non-receipt of item against order no. Bel001b1317663

 
5 Reviews
Bangalore, Bangalore District, Karnataka, India
 Thramesan
I have placed an Order for Bajaj Electric Kettle ( Model Majesty 15 1.7L x 1 no.) on 27.12.2015 through their online shopping with www.bajajelectricals.com and paid the amount of Rs. 1799.00 in advance by credit card. They have promised that item will be delivered with in 7 days. After making the payment, they have sent the Invoice copy by e-mail (Invoice No. BEL001B1317663 dated 27.12.2015 for Rs. 1799.00) and followed by SMS informing that item is packed for despatch. But till date, I have not received the item. In this connection I have sent so many mails to them and also tried to contact by phone, but no proper response received. As I urgently required the item, I request the Forum to take up the matter with the Company higher ups and sort out the issue. regards, Ramesh T H

Non-receipt of item against order no. Bel001b1317663
Complaint marked as Resolved Jan 11, 2016
Company has not taken any action to resolve the complaint. Only one reply got the following mail, asking me to to co-ordinate and co-operate for the delay.

mail id : [email protected]
Updated by Thramesan, Jan 11, 2016
The complaint is not yet resolved. The item booked against advance payment is not yet received.

I have placed an Order for Bajaj Electric Kettle ( Model Majesty 15 1.7L x 1 no.) on 27.12.2015 through their online shopping with www.bajajelectricals.com and paid the amount of Rs. 1799.00 in advance by credit card. They have promised that item will be delivered with in 7 days. After making the payment, they have sent the Invoice copy by e-mail (Invoice No. BEL001B1317663 dated 27.12.2015 for Rs. 1799.00) and followed by SMS informing that item is packed for despatch. But till date, I have not received the item. In this connection I have sent so many mails to them and also tried to contact by phone, but no proper response received. As I urgently required the item, I request the Forum to take up the matter with the Company higher ups and sort out the issue. regards, Ramesh T H
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Dear Customer,

We've received your complaint and we will ensure it is resolved soon.

Regards,
Bajaj Electricals
Dear Customer,

We trust your complaint has been resolved.

Regards,
Bajaj Electricals

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    Bajaj Electricals - Non-receipt of item against order no. Bel001b1317663