Bajaj Electricals — Service not provided after repeated requests

Sky Lark

Jun 2, 2014

Address: Kozhikode, Kerala

Dear Sir, i am using Bajaj wall mount oscillating fan in my clinic. All my fans are Bajaj.Four of them stopped working recently and i had registered a complaint at toll free number [protected] on 1.5.2014. Already one month passed now.Whenever i give them a remind call they will tell me that technician will reach you in a couple of days.But so far it didn't happen. Once they told me to contact local service centre at Kozhikode ( Tel.[protected]. I contacted them many times, they will say techinician will reach you within two days !! So far nobody came ! Today when i called to the office at Kozhikode ( Tel.[protected] it says " this number is out of service" . My registered Complaint number is 4594536(Registered on 1.5.2014 ) With regards, Dr.Aboobackar, Nadapuram, Kozhikode, Kerala Mob.+[protected] email: [protected]@gmail.com

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Bajaj Electricals customer support has been notified about the posted complaint.

Jun 06, 2014

Updated by Sky Lark Sir, nothing happened so far except for i received a message on my
mobile from DM-WECARE. Message on 3/06/2014: " Your Bajaj Electricals
call No[protected] has been assigned to PREETHI ELECTRIC WORKS,
KOZHIKODE, Tel [protected] " !

I contacted the given number and got the same reply as usual : " Technician will meet you tomorrow " . Nobody came to meet me so far !!

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Comments

Bajaj Electricals Customer Care

from Mumbai, Maharashtra

Jun 3, 2014

Verified Support

Dear Customer,

We have forwarded your complaint to the concern department and they will revert to you shortly.

Thanks and Regards,
Bajaj Electricals.

Sky Lark

Jun 5, 2014

Sir, nothing happened so far except for i received a message on my mobile on 3/06/2014 from DM-WECARE. Message : " Your Bajaj Electricals call No[protected] has been assigned to PREETHI ELECTRIC WORKS, KOZHIKODE, Tel [protected] " ! Nobody contacted me so far !!