Bajaj Electronics — Air Conditioner extra charges

Hi,

I have purchased the AC with invoice number #1219/22/s-2317 and at the time of purchase the agent Shiva told that the delivery charges would be rs.300.

But when I picked the delivery the delivery boys create lot of argument and used to rude rough language and collect the extra amount.

To complain the same, I have called the Chandanagar branch, but no one was ready to talk on it.They just imply ignored my call.

It's not just about the amount rs. 100 or something, it's about the integrity.

You should give the accurate information to the customers at the time of purchase and strive to keep your word. But you creating unnecessary arguments to the customers.

Please kindly look into the issue and take strict action on Sales associate (Siva), branch manager and delivery agent(Narendra Kumar) to avoid inconvenience to the customers in future.