| Address: | 500011 | | Website: | BAJAJ ELECTRONICS,PARADISE,SECUNDERABAD |
I received Air Conditioner on 13th Mar 2016 (Sunday) and I have been assured of getting my installation done by Monday i.e 14th Mar 2016. As after calling customer care it has been told to me that technician will come within 9 PM which is not being informed to me earlier, so I have to take off from office on Monday, But still no one came for the installation .Again On Tuesday when I called it has been said that some technician will call me within 1/2 hrs., but unfortunately I didn't received any call.So again I started calling them but still my installation is not done because of which I have to take half day off from office. So there is a serious communication and professional gap in this which eventually led me to sit at home waiting for their replies. Please help me soon to fix the installation of my A.C also inform the hierarchical levels not to befool the customer.
I bought Samsung AC 18KC HDTR on 12th March 2016(Saturday) from BAJAJ ELECTRONICS, D.NO.1-7-178, M.G Road, Paradise Circle, Secunderabad
Bill No: MG/15/31435
Name: Bindra Bahadur Singh
Below are the following persons whom I called umpteen times to resolve this issue but didn't got any positive response as they were just passing the buckets.
BharatRaj : [protected]
Pradeep: [protected]
Customer Care: 64618555, 64614555
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