Bajaj Electronics — Bajaj 4500 tmcss (45 litre) oven toaster griller (sku: 420062)

Address:	New Delhi, Delhi, 122001
Website:	Shop.bajajelectricals.com

I received a damaged product from bajaj electricals one day back and writing an email due to no response while made a call to them on their toll-free numbers.
I want a refund of my money back as the product has certians dumps on outer area as well as inner side which results in non fitting of its one grill rod which they provided separately.
Kindly resolve my matter asap.