Bajaj Electronics — False Promises

Shibaji Chattopadhaya

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Dear Sir, I, Shibaji Chattopadhaya, purchased a LG 4K 3D TV, Model No. 49UF850T, from Bajaj Electronics, Chandanagar, Hyderabad on 12th August 2015. There were lot of offers going on from LG due to 15th August. However, I didn't receive any except the 15 EMIs one. I was promised that I'll be given some gift but I didn't receive any till date. For the LG advertised gifts like 3D Blu-ray Player & Sound Bar, the mentioned shop was asking for money like 5K. I was also told that I will receive 4 pcs. of Passive 3D Glasses but I received only 2. When I asked them for the remaining 2 they said it will take some time and there was no confirmation whether I'll really receive any. I was really disappointed and felt cheated after purchasing such a costly TV for 1.23 lakhs. Maybe you can help and provide me with some gifts and/or the remaining 2pcs. of 3D glasses. Hope to receive a reply from you soon. Thanks & Regards, Shibaji Chattopadhaya. Mobile: +91-[protected].

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Sep 03, 2015

Updated by Shibaji Chattopadhaya Bajaj Electronics, Chanda Nagar. One of the worst Bajaj shops. The manager & sales people are horrible. They make all sorts of fake promises to sale their products, and once sold they'll harass the customer in all sorts of manner. I was a regular Bajaj customer and bought several goods from them, but if this the way they treat us then I've to think twice before visiting any Bajaj Shop again. Bajaj Electronics higher authority should have some sort of Customer Grievance Redressal program to hear and resolve our issues.