Bajaj Electronics — Lying to customers about the details of the products

Address:

Hyderabad, Andhra Pradesh

I went to BAJAJ ELECTRONICS on 12th July, 2015 to buy a new laptop.After hearing about all the details and also the finance details I decided to buy nit on EMI bases with initial payment of around 12000rs. and 6 month EMI basis of approx. 4000rs. per month.I specified about my bank details and my employment details to them that I am working in Maharashtra and my bank account in Maharashtra Central Bank Of India(Wardha district) and they said OK and asked me to call them once again and then send the Cheque to them.I called them and they they didn't attend my call.So I had sent them my Cheque in 1 week as it was specified.Later they denied at the last moment.No other way to do, my Father took it by making net payment.That was all a one side of matter where I was first time faced problem with it. Main problem is - the sales engineer who specified me the details which are proven to be wrong.I have known once I started using the laptop and then updating all the requirement files. The lies are- 1)He told me that it consists of Full Version MS-Office(10) genuine which I later found Ms Office is not at all installed. 2)He told me I am given 1-year anti virus programme(McAfee) which I later found that its a one month trail version. Now he is changing the words and explaining me about other systems . 3)He told me I am given 2 year warranty extension for 1500rs. provided I pay it by 5 days of my Laptop registration and recieval . But it is the offer given by Lenovo promo offer and details given to me were wrong even in this case partly. 4)He told me windows 8.1 given to me is genuine .After happening of all this stuff, I asked him that I need a receit(note) from the company saying it is genuine.He is now saying that I should mail to Lenovo office through him. All the above things are told to me by the salesperson and not a note is given on that.I am fooled simply and blindly believing them.