Bajaj Electronics — Money deducted from my account

Rs. 1172 deducted from my account without my notice. I have been contacting for both bajaj n my bank team, both are saying they have not deducted and same pushing on each other. Please let me know.
I have purchased 2 phones from bfl, 1 I have paid on time on 2nd through ecs, another I did not, but i paid very next day with bounce charges online. Now yesterday Rs. 590 n Rs. 582, has been deducted from my account. Please let me know the reason and can i get refund.