Bajaj Electronics — no one turned up for helping us with the remote functions

Address:

12-2-490, Ahmad Arcade Gudimalkapur Mehdipatnam Hyd, Hyderabad, Telangana, 500028

I bought a 5* lg ac on april 2nd-19 and since then not been able to operate remote beacuse of not knowing the functions, we called syed abdul rahman at attapur hyd to send someone and he told he'll send in a day or two but it's been already a week, nobody turned up despite calling him multiple times, there isn't any response from him on this service. I would request you to please send someone immediately to brie[censored]s about the remote functions.