Bajaj Electronics — product delivery issue

Address:

Hyderabad, Andhra Pradesh

I have ordered a product and requested for free home delivery as my house is under range of 3km's. Sales man agreed for that and i have purchased product.

But at time of delivery, delivery person has asked for rs 200/- as a delivery charge. When we said that it is under free delivery he was not agreeing and ready to take back product. We have called to store and some person in store is arguing that there is no free delivery.

If this is the case why sales person agreed to us for free delivery. Such a pathetic response and service from bajaj electronics.

I surly recommend my friends and relatives that bajaj electronics is not customer friendly and maintaining such a irresponsible people as a representatives, sales man and delivery persons.

Thanks for such a pathetic service