I have purchased a Samsung 32litre smart oven during Dussehra from Bajaj Electronics at Nagole in Hyderabad. They have promised a dinner set as gift along with oven. When I did payment they asked me to come later to pick up the free gift. I have made a couple of trips to collect the gift but they used to say no stock please come later. Yesterday when I visited their showroom they told me that someone got my receipt and they have given away the gift. When I started arguing that they were lying, they told me that their computer system shows that free gift corresponding to my receipt was given away. They have cheated me. While purchasing they lured me with their free gift. A reputed showroom like Bajaj Electronics is cheating innocent consumers with their false promises. I request Indian consumer care forum to do the needful to stop this happening to other consumers. Please see attached bill receipt of my oven. Thank you very much.
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