| Address: | Ranga Reddy, Andhra Pradesh, 500049 |
I am highly disappointed and disheartened by the way bajaj electronics miyapur hyderabad is selling demo products.
I got a demo piece with cloth marks, missing mounting nuts and opened power cable. The dealer said they have delivered a packed piece inspite of several calls. But i was sure it's a fake or used piece. I call sony call center for support they asked me to check the serial number on warrenty card and tv.
Both are total mismatch. Moreover the person who came to install drilled the wall and installed 40 inch bracket instead for 49 inch tv.
Please find attached the details. Even the tv box serial number is cut down by them. This is disgusting cheating customers and not accepting the cheating.
I need quick support from your side and also genuine compensation for all this.
I am going to escalate it if not handled properly and also put with proofs on social media. I paid the money and now i am suffering. I will put this in all media channels as well as this a trauma after paying so much and trusting brand like sony.
What will happen if tomorrow this break down and the tv serial and warrenty card does not match.
For customers who do not check are getting cheated like that.
Attached : invoice, warrenty card, fake/demo tv serial id and package serial cut by dealer.
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