Bajaj Finance — Arrogant attitude from your staff at Mylapore, chennai | |||
Hi I am Alex i purchased LG TV from viveks thro bajaj finserv. Even though i have pre-approved loans and been paying my earlier loans for electronic goods purchases and paid all dues on time. For the recent purchase, your mylapore branch staff stalin had unnecces charged dp charges of Rs.500 inspite i told other branch n even at nearest ezone doesnt charge. After i called your customer care and checked, they say its the mistake of local staff and i inturn complained to stalin. Till date he is not giving any details in clear document. On top of that, it seems They have lpst my ecs cheque and now he is threatening that he will take back the tv sending some people to my house. I need a apologise letter stating they had lost the cheque and confirmation that they will refund the dp charges wrongly charged and a fine from your staff whose attitude is wrong Jenson Alex [protected] Was this information helpful? | |||
2 Comments | |||
Comments
Dear Sir.
Greetings from Bajaj Finserv! With reference to your post we request you to share your loan details as we are unable to trace the details with the provided mobile number. We could find one loan 4030CD00072025 for washing machine and the same is closed. Kindly share the loan account number for the LG TV purchased so that we can assist you in a better way. For any further clarifications, please write to us at [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv
Greetings from Bajaj Finserv! With reference to your post we request you to share your loan details as we are unable to trace the details with the provided mobile number. We could find one loan 4030CD00072025 for washing machine and the same is closed. Kindly share the loan account number for the LG TV purchased so that we can assist you in a better way. For any further clarifications, please write to us at [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv
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4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending