Bajaj Finance — collection agency harassment

Address:	Mumbai City, Maharashtra
Website:	COLLECTION AGENCY HARASSMENT

Dear Sir,

I had taken Housing loan and personal loan from Bajaj Finance in 2010.Till 2016-17, The personal loan forced on me to buy insurance policy on housing loan.I was paying emi in time and since 1-1/2 year due to loss in my business, i am not able to pay all my emi in the first week, however I do clear all EMIs in the same month itself.Yesterday a person visited my house with reference to my personal loan no5770PL08240029 emi due, whose mobile no is [protected], who seems to be gentleman but he connected his phone to mobile no [protected] who started abusing my wife who was ill & back from hospital a day ago.He had used all the non parliamentary language possible in the dictionary and forced her to give a cheque bearing number 000072 drawn on PMC bank ltd amounting Rs.15334.Firstly she is not the borrower, secondly you cannot just extort the amount by barging in to my house and harass family members.RBI guidelines related to collection agency clearly specify that the lendor has to clearly inform the borrower which collection agency will call/do follow up.It neither grants licence to abuse/harass family members.With the same issue I confronted Mr Nadeem whose mobile no is [protected].He justified the action by his colleague by taking the name of Mr rathod whose mobile no is [protected].He even told me over phone that they rob and rape the family members to collect money for bajaj finance .I conveyed the same to Mr Rathod on his mobile around 9 pm and recorded the conversation.Whose email id is [protected]@bajajfinance.co.in

Kindly look into this matter and if no satisfactory reply is received from bajaj I will file a police complaint for harassment.

Bijay Mishra
[protected]