Bajaj Finance — Limit on my card no.[protected] - sthanu sundera murthy

Dear Sirs,

I have been your valued customer for the past 3 years and I have been enjoying in buying the products of my choice with easy monthly instalments provided by Bajaj Finserve.

During the month of August 2016, I purchased a Samsung S7 Edge mobile phone. At the time of purchase, my Credit limit was Rs.2 Lakhs.

After leaving a gap of 45 days, I once again during October went to purchase another mobile phone for my wife. At this time, I was informed by the Samsung dealer and your Bajaj Staff checked in the system and informed me that I have MINUS 13000 and cannot buy the product. It was a real shock for me.

May I request you to kindly inform me the exact available limit on my card as of date. I understand that Bajaj has BLOCKED all cards due to some non-payment reason. I request Bajaj that you must have a LIST OF GOOD CUSTOMERS AND BAD CUSTOMERS and evaluate accordingly.

Please go through my history of payment and inform me what is my present limit on the Card and enhance my limit by seeing my purchase record and payment record at your end.

It is impossible to contact you over phone any time of the day and hence this mail.

Please treat the matter as urgent.

Thank you and best regards,
Sthanu Sundera Murthy
e-mail: [protected]@yahoo.co.in