Bajaj Finance — loan approved / then rejected during dealer transfer

Address:Mumbai City, Maharashtra, 110017

Customer History – Have Acquired 3 Bajaj finance loan in past and Completed its payment without any Single delay !!

Please find its details given below
1. Loan Account No – 4050CD15711273
Total Loan Amount – 45000 INR
Total Amount Repaid – 45000 INR

2. Loan Account No – 4050CD21134194
Total Loan Amount – 48000 INR
Total Amount Repaid – 48000 INR

1. Loan Account No – 4050CD33229747
Total Loan Amount 27489 INR
Total Amount Repaid – 27489 INR

How it All started –

Like one LED in one of the Retail Outlet and Instantly Applied for One More time Bajaj Finance due to faith in the company – Result – Immediately Got the approval ( Attaching Screen shot for your reference )
But due to lesser option available in LED Variants decided to Move to Croma In select City Mall for the same
I have been asked to transfer the case for getting it done as a process which I agreed as wanted to buy from there. Executive asked me to wait for 45 Mins before placing the order
Shock of My Life – The Bajaj executive said sir due to your Less cibil score Loan has been Rejected. I asked but it just got approved then No answered by anyone except its software issue

Question I have from Risk Team

1. As a Professional Process driven in first Place when Loan has been approved I believe is well Validated
2. Reason I have been given – Credit card due and Less cibil Score ( its due to various reason and Unnecessary charges been filed but – But even week back when loan has been approved then to it was the same cibil score then how the loan has been Approved ??
3. In last 3 Loans – How much default company has seen in over 1 lacs INR loan amount. Does good track record keeps No value in Bajaj finance?
4. Doe software issue things exist in bajaj finance
5. If my cibil and All issues were so much then how come Loan has been approved

I have approached so many people but only been told everyone feel you are right but can’t do anything as Risk team rejected

Do we have anyone in the company who can Take care of such customers???

Awaiting Revert form your end as I believe Bajaj Group is Very customer oriented and Reputed Group

Please Note this mail it’s just not to get a led TV but to highlight how customer made feel humiliated and ashamed these days in Bajaj finance

Thanks and Regards
Agitated Customer
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    +91 20 3040 5261
    +91 20 3040 5060
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    4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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