[Resolved] Bajaj Finserv — advance payment paid, but still showing overdue | |
Hello, Loan account no: 4140cd39455807 I made an advance payment through online on 14th october for november emi. When i checked in the bajaj portal i can see that the amount is debited there. Now you are telling my check is bounced... How??? Because of my bank issue i cant use the emi facility, sothat i am making advance payment. Last two months it was ok. But this month what happned??? The persons sitting in the trivandrum branch office are totally waste. They are telling that there is no option for advance payment, only option for overdue and their behaviour is totally rude. Why you are putting these kinds of people without proper knowledge of your process... Why??? When i asked for a higher authority/responsible person, they are saying that there is no such higer person for complaining... Please give me a proper reply as soon as possible because i already paid my amount for the month of november, but still the system showing its overdue and you are asking for me the overdue charges. Regards Was this information helpful? | |
Dec 20, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! !We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support Nov 19, 2017 Bajaj Finserv Customer Care's response Hi Prijith, Greetings from Bajaj Finserv! We tried calling you multiple times but however our call went no response**0560.We would like to inform you that EMI card ending with 0205 has been permanent blocked due to multiple bounces.Please feel free to write us or at [protected]@bajajfinserv.in for any further assistance. Thank you!
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 2 Comments | |
Comments
My previous mob no is lost now want to update my phone number, what i have to do change my phone no.
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Bajaj Finserv Customer Care's response, Nov 16, 2017
Verified Support
Hi, Greetings from Bajaj Finserv! Kindly DM your registered contact details or customer id to assist you further. Thank you.
I have made the advance payment in Bajaj finserv, still the amount is not reflecting. Seriously worried as why did I paid. I have all the proof of which I paid the amount. Kindly help me out. It's 87k which I paid
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