Verified Support
Nov 15, 2017
Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We regret to inform your that, are we are unable to process your request for interest refund as you have signed interest bearing certificate for loan. Thank you.
Nov 15, 2017
Updated by [email protected] Hi, I'm not aware of any such document nor did I sign, to the best of my belief, the above mentioned document.
I was asked to sign on blank form. Bajaj-finserv has filled it later according to their convenience. This is totally fraud. According to the form, document List (OTC DM) was pending on 15-Jun-2017, however I was not at all informed by Bajaj person, about what the OTC-DM document is. Home Loan BT and home-loan-top-up were disbursed with 1 and 2 month delays respectively due to Bajaj internal issue like- builder not listed in Bajaj etc. as per Mr. Dipendra Kumar(Bajaj employee).
It was very surprising that 1st EMI was deducted on 2nd Oct itself( while, loan disbursed was on 17-Oct). It was very ridiculous how EMI can be deducted before disbursement of top-Up-loan.
I wrote email to Mr. Prashant Singh (Area Sales Manager, Ph#[protected], Dipendra Kumar[protected] and [protected]@bajajfinserv.in regarding this nonsense and requested to stop processing of top-up-loan. So they responded positively at that time that this deduction is by mistake and will be refunded later on, which did never happen.
I had already submitted all documents in time even then loan disbursement was delayed by 1 and 2 month delays. Therefore, I want complete refund of this broken period interest (Rs.26, 656) because I am not responsible for these delays at all.
Failing which, I’m going to sue Bajaj-finserv for this mental and financial harassment.
From
Aditya Garg ([protected])