Bajaj Finserv — bajaj finserv caller

Address:	Kolkata, West Bengal, 700014
Website:	bajajfinserv.in

I had mailed on bajaj finance customer care email id regarding a caller who had called me and harassed me regarding a payment. Yet after assuranc, i did not receive any update. The mail i had sent on 01/08/2018 is pasted below.
To whom it may concern,
I shayak kr. Seal, have had a number of loans through bajaj finserv. This is the first time a payment had bounced after almost 2 years of a loan repayment of my motorcycle. A caller from bajaj finserv called me to make the payment as soon as possible on friday evening. Today on monday he called me and accused me that i want to run away with the company’s money and i according to him i am a beggar. According to truecaller his name being shown is mr. Deepak gupta and his number is already in the spam sector of truecaller. His cell no. Is [protected]. Kindly take immediate steps and keep me informed as he told me i cannot do him any harm. If it is a problem for the company to take steps against him or inform me about the issue, i would be forced to take legal steps as i have his call recorded where he humiliated me.
Kindly keep me informed about the proceedings.
Regards,
Shayak kumar seal

The same problem has been faced by my fiance today where a person shown in true caller as mr. Purnendu is harassing her family members and her aswell by asking her to return the product to him or he would lodge an fir with the police. The person's number is [protected].
I am looking forward to a deep investigation and i should be informed by the bajaj authorities of their steps taken. This is a problem being faced by major bajaj finance users.