[Resolved]  Bajaj Finserv — bajaj finserv emi loan card complaint

Address:Bangalore, Karnataka, 560016
Website:Bajaj finserv

Hi customer care team,

Please cancel my bajaj finserv loan emi card which i had availed to buy a washing machine in 2012. I dont need this card anymore as i am out of the country and it is a waste to me when you deduct annual fees every year. While i was in india this december i have already called to cancel this card but i get an sms on my indian mobile number that the fee will be deducted again this year of rs. 117 (99 +gst). Please stop this immediately.

Would appreciate a reply to this complaint to my email id - [protected]@rediffmail.com.

Thanks and regards
Beena ranjit
Was this information helpful?
No (0)
Yes (0)
Mar 4, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2018
Bajaj Finserv Customer Care's response
Hi Beena Ranjit, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.
Complaint comments 

Comments

Hi Customer Care Team,

My registered contact details are [protected]@rediffmail.com, my address is 24, Alamkrutha Behind Star Bakery, off PWD Main Road, Akash Nagar, Dooravani Nagar PO Bangalore - 16 and customer id is 6100475. I had picked up a Godrej Eon Washing Machine on this card in year2012.

Thanks and Regards
Beena Ranjit
Hi Customer care Team,

Looking forward to hearing from you regarding the closure/cancellation of my Bajaj Finserv EMI card on which I have sent you a mail on 1st feb with the details as requested.

Thanks & Regards
Beena Ranjit
Hi Customer Care Team,

I am writing again (21st feb, 2018 and again to check what is happening on the closure/cancellation of my Bajaj Finserv EMI card. How many times need I to write to you to cancel this card. Please do not charge me the annual fee unnecessarily. Kindly get back to me soon on this.

My registered contact details are [protected]@rediffmail.com, my address is 24, Alamkrutha Behind Star Bakery, off PWD Main Road, Akash Nagar, Dooravani Nagar PO Bangalore - 16 and customer id is 6100475. I had picked up a Godrej Eon Washing Machine on this card in year2012.

Thanks and Regards
Beena Ranjit

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information