Bajaj Finserv — balance deduction from sbi account by bajaj finserv multiple times

Address:

711102

I have been charged 295 x 3 by bajaj finserv for once for "mandate fail chrg txt dt.04/10/19-bajaj finance lt" and 2 times for "mandate fail chrg txt dt.02/10/19-bajaj finance lt" on 17th december 2019

I have maintained more than required balance in my sbi account, still i got charged 3 times.

Total sum : 885 has been deducted by "bajaj finserv"

I tried to call customer care but they don't provide any option to raise a complaint. Their ivr option is such that you cannot reach a tele operator for raising your concern.

I want the amount to be refunded in my bank account asap and please stop this practice of charging customers without any reason. I have seen a lot of complaints regarding the same issue with bajaj finserv.

Thanks.