Bajaj Finserv — Balic premium cd loan (Acc. No: 404bal[protected]

Address:	560021
Website:	www.consumercomplaints.in

Dear Sir/Madam,

I purchased a CONSUMER DURABLE in the year 2010 for Panasonic TV (Acc. No - 4040CD[protected], and paid the total amount and got the NOC from Bajaj Finserv.

However..last week I got a call from a guy who claims he is from Delhi police and was told to visit Malikarjuna from Bajaj Fin Serv office in Residency Road, Bangalore…This police guy didn’t divulge information on his police station address or a callback number despite asking several times …I did make a visit to Bajaj Fin Serv office last week on Feb 20th 2016 and the said person Malikarjuna was not available and Mr.Hanumantappa addressed us. When i was viewing loan details (Acc. No - 4040CD[protected] there was an additional account was added i.e. BALIC PREMIUM CD LOAN (Acc.No: 404BAL[protected].
Which was not informed to me at the time of purchase the product (Panasonic) and i never received any documentation for this BALIC Loan. I asked Mr. Hanumantappa to give me a hard copy for review but he gave me an excuse saying “Server down”

The Baja Finserv people did not inform me regarding this since 2010, now an advocate called me and explained about this and saying that the penalty amount is Rs.20, 000/- and then later asked me to do out of court settlement for Rs.14, 000/-.

I have sent an email for the above too via online with https://loan-customers.bajajfinance.com and i have not got a reply.

Please do the needful.

Regards
Sharun Kumar