Bajaj Finserv — Business loan

Address:Mumbai City, Maharashtra, 400063
Website:www.bajajfinservlending.in

Dear Sir/Madam We have applied for business Loan for Rs 20.00 Lacs as per term & Conditions Rate of Interest 10.50% PA and processing fees @ 1% though a agent Mr Ranjeet Kumar Sales Manager from VM Finance Service the loan approved by Bajaj Finserv Ltd against loan A/c No 401BLF10940122 but as per email and lending letter received from Bajaj Finserv Ltd found the following :- 1) Loan amt. was Rs 2040000/-instead of 20 Lacs 2) Rate of Interest Was 19.50% instead of 10.50% When we received email from Bajaj Finserv, we refused to accept the loan though email and also over phone to Mr Apoorv Gupta Manager Bajaj Finserv Ltd & VM Finance Service Mr Ranjeet Sales Manager. After our refusal, Company disbursed Rs 1971880/-in my HDFC Bank A/c No [protected] as on date 8/7/15 after deduction processing fees & insurance. We also refunded loan amount as on dated 14/7/2015. After this EMI of Rs. 75295/- & Interest of Rs 1199/- debited from my HDFC account. Now we are regularly following up for refund of Rs 76494/- from Bajaj Finserv ltd. Finance Company is assuring only for refund the amount but actually is not refunding the amount. Thanks & Regards Sushil Kumar Bansal Mobile NO [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 07, 2016
Updated by Sushilbansal1111
Dear Sir/Madam We have applied for business Loan for Rs 20.00 Lacs as per term & Conditions Rate of Interest 10.50% PA and processing fees @ 1% though a agent Mr Ranjeet Kumar Sales Manager from VM Finance Service the loan approved by Bajaj Finserv Ltd against loan A/c No 401BLF10940122 but as per email and lending letter received from Bajaj Finserv Ltd found the following :- 1) Loan amt. was Rs 2040000/-instead of 20 Lacs 2) Rate of Interest Was 19.50% instead of 10.50% When we received email from Bajaj Finserv, we refused to accept the loan though email and also over phone to Mr Apoorv Gupta Manager Bajaj Finserv Ltd & VM Finance Service Mr Ranjeet Sales Manager. After our refusal, Company disbursed Rs 1971880/-in my HDFC Bank A/c No [protected] as on date 8/7/15 after deduction processing fees & insurance. We also refunded loan amount as on dated 14/7/2015. After this EMI of Rs. 75295/- & Interest of Rs 1199/- debited from my HDFC account. Now we are regularly following up for refund of Rs 76494/- from Bajaj Finserv ltd. Finance Company is assuring only for refund the amount but actually is not refunding the amount. Thanks & Regards Sushil Kumar Bansal Mobile NO [protected]
Complaint comments 

Comments

Dear Sir/ Madam
We have received a mail from Bajaj Finserv, [protected]@bajajfinserv.in as per below and also add my mails sent to bajaj finserv and discussion With Our Relationship Manager Apoorv Gupat
there is not picking the phone :-

Dear Customer,

Thank you for writing to us at Bajaj Finserv.

With reference to your below query, we would like to inform you that on 31/08/2015 Rs.75295/- was debited from your account in which EMI of Rs.12819/- for Aug'15 has been adjusted towards dues and rest amount of Rs.62476/- has been adjusted towards the virtual account.
Please find attached statement of account for your ready reference.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.
Yours sincerely,

Bajaj Finance Ltd.

Dear Apoorv Gupta


This is again gentle and frequent reminder for you please refund our Rs
76402/- with interest within 3 days maximum otherwise We will go to the
consumer court because you have used our money above more than three
months and not refunded till date.


Thanks & Regards

Sushil Kumar

Vakons Embroidery Pvt. Ltd.


From: sushil [mailto:[protected]@vakons.com]
Sent: Tuesday, October 06, 2015 3:54 PM
To: "Apoorv Gupta"
Cc: "[protected]@vakons.com"
Subject: FW: Virtual Account Details - Vakons


Dear Apoorv Gupta


This is again gently reminder for you please refund our Rs 76402/- with
interest within weeks otherwise We will go to the consumer court because
you have used our money above one month and not refunded till date.


Thanks & Regards

Sushil Kumar

Vakons Embroidery Pvt. Ltd.


From: sushil [mailto:[protected]@vakons.com]
Sent: Monday, September 28, 2015 5:18 PM
To: "Apoorv Gupta"
Subject: FW: Virtual Account Details - Vakons


REMINDER-1


From: sushil [mailto:[protected]@vakons.com]
Sent: Friday, September 25, 2015 11:09 AM
To: "Apoorv Gupta"
Subject: FW: Virtual Account Details - Vakons


Dear Apoorv Gupta


Please find attached your account statement for your reference please check
it not refund our account till date. So you are requested to please refund
our 76402/- as soon as possible and confirm the same.


THANKS & REGARDS

SUSHIL KUMAR BANSAL

[protected]

VAKONS EMBROIDERY PVT. LTD


From: sushil [mailto:[protected]@vakons.com]
Sent: Monday, September 07, 2015 7:04 PM
To: "Apoorv Gupta"
Cc: "[protected]@vakons.com"
Subject: FW: Virtual Account Details - Vakons


Dear Apoorv Gupta


Neither I have not received my refund no you are picking my phone, this is
not business fair.


THANKS & REGARDS

SUSHIL KUMAR BANSAL

[protected]

VAKONS EMBROIDERY PVT. LTD


From: sushil [mailto:[protected]@vakons.com]
Sent: Thursday, September 03, 2015 5:57 PM
To: "Apoorv Gupta"
Cc: "[protected]@vakons.com"
Subject: FW: Virtual Account Details - Vakons


Dear Approv Gupta


Again Rupees 1107/- has debited from my account on your behalf. What is
drama ? you are also not picking my phone and also not my employees phone.
Please end this story very soon and refund our money 76402/- this should not
be repeat in future. It is not business fair as like you are doing with me.
For stop ECS from my bank, NOC is required from you.


THANKS & REGARDS

SUSHIL KUMAR BANSAL

[protected]

VAKONS EMBROIDERY PVT. LTD


Dear Sir

As per discussed with your sales manager Ranjeet Kumar & Mr Mukesh against Loan application No. [protected] term & conditions as per given below :-
Loan Amount. : 20, 00, 000.00
Interest Rate. : 10.5
Processing Fees : 1%
But you have charged rate of interest 19.50 % & Loan amount approved of Rs 20, 40, 000.00 there is not to be accepted. So you are requested to please disbursement Loan amount at the rate of interest 10.50% & Loan processing fees 1% otherwise cancelled our Loan request.
Thanks & Regards
Sushil Kumar


From: Bajaj Finserv Lending [mailto:[protected]@bajajfinserv.in]
Sent: Sunday, June 28, 2015 4:29 AM
To: [protected]@vakons.com
Subject: Your Loan Application number [protected]


Dear Customer
Greetings from Bajaj Finserv Lending!
We would like to inform you that we have dispatched the documents of your loan application to our processing unit.
Loan Application Name : VAKONS EMBROIDERY PVT LTD
Loan Application No. : [protected]
Loan Amount. : 2, 040, 000
Interest Rate. : 19.5
We look forward to an enduring relationship with you.
Yours Sincerely,
Bajaj Finserv Lending.


For more information email us at [protected]@bajajfinserv.in OR visit www.bajajfinservlending.com.
*Disbursal of your loan request is at the sole discretion of Bajaj Finserv Lending and is governed by the terms & conditions applicable to your loan request. This is a system generated alert and does not require a signature. We request you not to reply to this message. This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify us immediately; you should not copy or use it for any purpose, nor disclose its contents to any other person.
For any queries, please contact your Relationship Manager or write to us at [protected]@bajajfinserv.in .In case you do not get a satisfactory resolution you can write to our Grievance Redressal team [protected]@bajajfinserv.in


From: sushil [mailto:[protected]@vakons.com]
Sent: Wednesday, September 02, 2015 11:03 AM
To: "Apoorv Gupta"
Subject: FW: Virtual Account Details - Vakons


Dear Approv Gupta Ji


Please find attached Bank Debit advice of Rs 75295/- as per discussed with
you yesterday for your ref. against Loan A/c No 401BLF10940122, So you are
requested to please refund of our Rs. 75295/- as soon as possible otherwise
we will go to consumer court.


THANKS & REGARDS

SUSHIL KUMAR BANSAL

[protected]

VAKONS EMBROIDERY PVT. LTD


From: sushil [mailto:[protected]@vakons.com]
Sent: Thursday, July 16, 2015 12:55 PM
To: "Apoorv Gupta"
Cc: "[protected]@vakons.com"
Subject: RE: Virtual Account Details - Vakons


DEAR APPROV JI


1.WE HAVE TRANSFERRED FUND RS 19, 71, 880.00 IN YOUR HDFC BANK LTD. FOR YOUR
REFERENCE WE ARE ATTAHING HERWITH SCAN COPY OF DEPOSIT SLIP AND CHEQUE.


2. WE HAVE NOT UTILISED A SINGLE PENNY OF THIS FUND. SO WE WILL NOT PAY ANY
INTEREST PART AT ANY COST. WE INTIMATED YOU AS SOON AS WE RECEIVED THE
CREDIT.


3. WE WILL NOT ALSO PAY ANY PROCESSING FEE. YOU MAY COMMUNICATE WITH YOUR
SALES EXECUTIVES (MR. RANJEET KUMAR FROM VM FINANCIAL SERVICES) WHO HAVE
COMMITTED PURE FALSE COMMITMENTS WITH US.


4 ALSO SURRENDER THE INSUARNCE POLICY OF RS 40, 000/-


PLEASE ISSUE US NOC WITH IMMEDIATE EFFECT.


THANKS & REGARDS

SUSHIL KUMAR BANSAL

[protected]

VAKONS EMBROIDERY PVT. LTD.


From: Apoorv Gupta [mailto:apoorv.[protected]@bajajfinserv.in]
Sent: Friday, July 10, 2015 11:50 PM
To: sushil
Subject: Virtual Account Details - Vakons


Virtual Account No.[protected]


Fund Transfer Details -


Beneficiary Name: Bajaj Finance Limited

Bank Name: HDFC BANK LTD

Branch Name: Sandoz Branch, Mumbai

IFSC Code: HDFC0000240


Warm Regards,

Apoorv Gupta

Area Sales Manager PSBL

Bajaj Finance Limited

+[protected]

Dear Sir/Madam
Greetings from Vakons Embroidery Pvt. Ltd.!
We would like to inform you that we will accept the Loan as per the following conditions only:-
Loan Application Name : VAKONS EMBROIDERY PVT LTD
Loan Application No. : [protected]
Loan Amount. : 2, 040, 000/-
Interest Rate. : 10.50% Flat
Processing Fee : 1%
Insurance : Nil
All above mentioned conditions have verbally discussed with Mr. Ranjeet Kumar (Sales Manager) and with Mr. Mukesh Kumar also. We have also earlier mailed to you that we will accept the loan amount as per the above mentioned conditions. Otherwise cancel our loan request if you are not able to proceed the loan amount as per the above mentioned conditions. We have been trying on phone with Mr. Ranjeet since 28th June 2015 But Mr Ranjeet is not picking our phone. We have talked to Vineeta over phone regarding cancellation our loan request and return our security cheques. Vineeta assured us to call back after discussion at her end but no phone has received from Vineeta.
We are finally informing you that you can take your money back if above mentioned conditions are not accepted by you. If you will force us and irritate us, we will go the Consumer Court.

We look forward to an enduring relationship with you.
Thanks & Regards
Sushil Kumar

Dear Sir

We have not satisfied with above mail and please note details of Bajaj Finserv Ltd as discussed our matter with Apoorv Gupta as per below :-


Apoorv Gupta, Area Sales Manager PSBL
Bajaj Finance Limited
+[protected]
Email ID [protected]@bajajfinserv.in; [protected]@bajajfinserv.in ;prashant.[protected]@bajajfinserv.in ;anuj.[protected]@bajajfinserv.in: samir.[protected]@bajajfinserv.in ; apoorv.[protected]@bajajfinserv.in

Loan Account No 401BLF10940122

Thanks & Regards
Sushil Bansal -[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information