Bajaj Finserv — Cancel the loan

I am veeresh hadapad
My moblie no is [protected]
Customer no[protected]
Pls cancel loan no 5j5etrgf213710
Without my permission it is actived but bajaj finver send this email to me
Dear viresh,

Thank you for writing to us. Hope this email finds you healthy and safe.

With reference to your email, we would like to inform you that please contact to cpp india[protected] for further assistance.
Than i call this [protected] but they were telling there is information about this pls cancel above mention loan no