[Resolved] Bajaj Finserv — cheat, fraud and harass me | |||
My husband had taken personal loan rs.50000/=from bajaj finserv and was paying the emis regularly. Group insurance premium rs.1502/= (For rs.150000 sum assured) was deducted in the loan amount itself. He died within the insurance cover period. They also offered free personal life insurance of rs.150000/=. While claiming the insurance of both, they gave only the amount after deducting the loan balance from rs.150000/= for which premium was deducted. They did not give the free life insurance as they offered. I have submitted the documents to bajaj finserv and i have been asked to contact bajaj allianz. When asked in bajaj allianz, they again persue the matter with bajaj finserv.. I got the following reply from bajaj finserv: with reference to your query regarding claim we wish to confirm that we have received the documents and have forwarded the request to concerned team we would like to inform you that your service request is currently under process. We request you to allow us 90 days to resolve your query. But till now, no response from them and i have been again asked to contact bajaj allianz putting me in loop. Kindly help me please regards puspa singh - [protected] Was this information helpful? | |||
Nov 2, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Bajaj Finserv Customer Care's response Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs, .Thank you
Verified Support Sep 27, 2017 Bajaj Finserv Customer Care's response Hi Tinku, Greeting from Bajaj Finserv! we tried to reach you on number ending with ****7809 but there was no response. Request you to please provide alternate number and suitable time to assist. For any other queries please write to us at [protected]@bajajfinserv.in.
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