Bajaj Finserv — Claim amount not credited to my account

Address:	D-139, OKHLA INDUSTRIAL AREA, PHASE - 1,NEW DELHI - 110020
Website:	www.bajajfinserv.in

BRHOV

HI,
I Have Purchased CPP Mobile Insurance(FONE SAFE) from Bajaj FinServ.
(FOR My SAMSUNG-S10 Purchased From AMAZON.IN)

After when my mobile got damaged i have Called CPP(BAJAJ FINSERV) For Claim.FONESAFE CLAIM REFERENCE NUMBER : NV[protected]: MEMBERSHIP NO:IM6426804

They asked me to repair the phone and send them the Repair bill And Phone Purchase Invoice Bill send Physically to their address for claim.

When i send them the Repair Bill And Phone purchase Incoive from AMAZON.

They say that the phone Purchase invoice From AMAZON has wrong Details.

I told them that the phone invoice From AMAZON is GENUINE
and also told them that i cannot Manipulate that for CPP(BAJAJ FINSERV) REQUIREMENT.
I asked them to correct the details with AMAZON INVOICE if they have wrong detils of my phone
but there is no response.
i UNDERSTOOD THAT that they are wantedly doing this to avoid the payment of Repair Bill.

From then i emailed them BUT they say that my original purchase invoice details are wrong.

request you to do the needful as fast as possible

samsung-S10-IMEI NO. [protected]
I HAVE ATTACHED ALL THE RELEVANT DOCUMENTS