Bajaj Finserv — cpp tele binding activated without my authorization

[email protected]

from Chennai, Tamil Nadu

May 2, 2019

Address: Chembur, Mumbai City, Maharashtra, 400024

I have recently purchased a air-conditioner and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-405ctbee919890.
The details of the air conditioner loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for air conditioner is:-4050cded465849.
Please resolve the issue as soon as possible

Kindly revert back asap.

Thanks & regards

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Comments

CPP Group India Customer Care

May 13, 2019

Dear Customer,

This communication is with reference to our discussion on 10/05/2019 for your membership AC2366594.
We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

[email protected]

from Chennai, Tamil Nadu

May 17, 2019

Dear Sir

you called and only give us toll free no.[protected] But this no. has not working properly.

and my complaint has not resolve.

you just cancel the cpp telebinding, loan account no is:-405ctbee919890. i already submit cancellation form to you with your bajaj finance employee.

kindly cancel it and repay the insurance EMI. Rs. 684/-

Thanks & Regards

CPP Group India Customer Care's response, May 22, 2019

Dear Customer,

This communication is with reference to our discussion on 22/05/2019 for your membership AC2366594.
We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

[email protected]'s [Complaint's author] reply, May 27, 2019

Dear Sir

As per your given toll free no. 18002005254 But this no. has for toll free no one executive either attending a call & replay me.

Kindly Replay of Cancel my The cpp telebinding, loan account no is:-405ctbee919890.
if you not cancel it i can stop my Other EMI Also.

Please Replay me. Urgently.

Dnyandev
9664303769