Bajaj Finserv — Fake commitment for personal loan interest rate and fees

Address:

Pune, Maharashtra, 411035

Bajaj finserv sales partner with name shruti, has committed 12.25 rate of interest and processing fee as 1.5%. Also she did not tell that she is not a direct employee of bajaj fineserv.
Based on her commitment, i proceed for personal loan. Later on i came to know that roi is 15.25 and p. F is 2.0%. On enquiry i realize that she is a sales partner of baja fineserv. Till the time the point of contact from baja fineserv, pritam bibe also hide this information that she is not baja fineserv employee and she is giving fake commitments.

Upon discussion with baja fineserv manager, shruti agreed to give 0.5 % p. F. Cash back and also agreed to pay the difference between actual emi and agreed emi.

But now she is not picking my call and not replying to email.

Thanks,
Harshal